Ecare Contact Centers Ecare Contact Centers People Technology Careers Contact Us

Applications Manager

Reporting to the Director of Business Technology this position will be a key member of the Technology group supporting our Global enterprise. Applications Manager will be responsible for leading a team of 14 IT professionals in two locations. The position is responsible for management of application development and support for all enterprise applications, including PeopleSoft CRM and Dynamics as the two principle products. Some travel will be required. 

Responsibilities:

  • Plan, schedule and assign software development projects;
  • Provide architectural and technical guidance to product development;
  • Ensures sound design, process and quality practices are followed;
  • Deliver high quality software products that meet the organization's requirements;
  • Develop standards and procedures for the team;
  • Evaluate new and/or enhanced technologies;
  • Provide feedback and training to members of the development team, conduct performance reviews and lead the recruitment and selection process;
  • Assist in defining customer requirements and working with the Development Lead to develop quality solutions;
  • Responsible for the development of technical specifications;
  • Responsible for the development and implementation of new tools, technologies, processes and techniques to improve the efficiency of our Application Teams and our Application portfolios;
  • Contribute to overall strategic planning for the technology group

Qualifications:

  • A Degree or Diploma in an Information Technology-related discipline and a minimum of 7-years experience in Application Development or an equivalent combination of education and experience; Plus a minimum of 5-years experience leading as a development lead or project manager.
  • Proven Leadership experience.  Must be familiar with leadership methods such as coaching, mentorship, and motivation.
  • Knowledge and or training in Accounting principles would be beneficial
  • Experience in designing, implementing and governing a Service Oriented Architecture;
  • Superior communication skills
  • Well developed time management skills, with the ability to balance multiple objectives with challenging timelines while motivating high performance staff;
  • Thorough understanding of application development methodologies;
  • Understanding and experience implementing a wide range of software design patterns;
  • Strong skills with .Net 1.1/2.0 Framework, VB.Net, ASP .Net, Web Services, Knowledge of web technologies, protocols, tools and languages including XML, XSLT, ASP.NET, JavaScript, PeopleCode;
  • Proven analytical and problem-solving abilities with exceptional attention to detail;
  • Excellent interpersonal skills, including written and verbal communication;
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment;
  • Knowledge of Data Warehouse technologies and various reporting environments

If you believe you have the relevant experience, enthusiasm and great attitude that we’re looking for - please submit your letter of application and resume, in confidence, by July 4th, 2008. 

 To Apply:

Email: Careers@ecarecenters.com
Fax:  204-940-4278

E-Care Contact Centers is an equal opportunity employer committed to a diverse work force.  While we thank all that apply, only those selected for an interview will be contacted.

© 2004-2006 E-Care Contact Centers. All rights reserved